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Rediculous Vet Charges (long)

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baker - 11 Oct 2004 05:57 GMT
It's no wonder that many people feel that can't afford vet charges.

We have two adult cats, ages 12 and 6, who are in excellent health and
have annual wellness checkups.

A month ago we adopted two 4 month old kittens, brothers from the same
litter, from Petsmart.  The lady who had fostered them was quick to tell
us that one of the kittens had previously had a bout with ringworm, but
it had been treated and appeared to be cured.

Last week we discovered that both kittens each had several rignworm
lesions.  We made an appointment with the Banfield veterinary service at
Petsmart, since we had received a $30 coupon with the adoption.

Yesterday we took the kittens for their apointment.  After a fairly
thorough exam, we were presented with a course of treatment, the bottom
line of which came to $485, including the $30 discount!  One of the
charges was $29 per kitten for a black light exam which took less than 2
minutes per kitten.  The oral medication came to $284, the anti-fungal
shampoo came to $32.  

I can't even afford those prices for my own medical care.  We left with
the anti-fungal shampoo and a bill for $284 less than the original
estimate.  We clearly could not afford the oral medication.

After returning home, I did a bit of net surfing for both the shampoo and
oral medication.  What I found was an astounding difference.  We could
have purchased the identical shampoo for as little $12.95.  The same
dosage of the oral medication was $130, still a rather high price, but
certainly more manageable.

Despite the much lower cost of the oral medication, we decided to forego
it altogether because of the possible serious side effects, which were
not explained to us at Banfield.

We are treating the kittens with the shampoo, to be repeated once a week.  
We are also using Lotrisone cream, which is commonly used on cats and
dogs as well as humans.  These topical treatments will surely be safer
for our kittens.

Banfield, though...what a rip!

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    When the Chips are Down,
            the Buffalo is Empty.

Sherry - 11 Oct 2004 06:16 GMT
>Yesterday we took the kittens for their apointment.  After a fairly
>thorough exam, we were presented with a course of treatment, the bottom
[quoted text clipped - 23 lines]
>
>Banfield, though...what a rip!

Good Lord! The vets should have been wearing masks.
That's the second really bad reference to Banfield I've read on the cat groups.
I know this is like shutting the barn door after the cows are out, but ringworm
is a simple deal. Even a mediocre vet could have treated it. You could have
bought your own black light for less than $58, for crying out loud. . That's
utterly ridiculous. The vet I use for my own cats is the best in his field,
specializes in small animals, has a state-of-the-art surgery room, the latest
equipment and an entire staff of well-trained techs who are also had feline
dental training. Even at his office, I'm guessing the cost would have been
around $100 for both kittens. The "cow vets" around here...the country
vets...probably would have treated the kittens for around $30.
I'm guessing Banfield's return customer rate is around zero.

Sherry
baker - 11 Oct 2004 07:33 GMT
>>Yesterday we took the kittens for their apointment.  After a fairly
>>thorough exam, we were presented with a course of treatment, the
>>bottom line of which came to $485, including the $30 discount!  One of
>>the charges was $29 per kitten for a black light exam which took less
>>than 2 minutes per kitten.  The oral medication came to $284, the
>>anti-fungal shampoo came to $32.  

> Good Lord! The vets should have been wearing masks.
> That's the second really bad reference to Banfield I've read on the
[quoted text clipped - 11 lines]
>
> Sherry

I doubt that my regular vet's charges would have been in orbit, either.  
I went to Banfield mainly because I had adopted the kittens at that
particular Petsmart and, of course, I had a $30 certificate in hand.  As
it was, I'm sure I paid a good deal more in spite of the certificate.

If our treatment doesn't show improvement within a week or so, I will
take them to my usual vet.  Believe me, I was in a state of shock.

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It's me, Baker!

    When the Chips are Down,
            the Buffalo is Empty.

Luvskats00 - 11 Oct 2004 08:23 GMT
>Vet Charges (long)
writes

>"...A month ago we adopted two 4 >month old kittens, brothers from the same
>litter, from Petsmart....
>Last week we discovered that both kittens each had several rignworm
>lesions.  We made an >appointment with the Banfield >veterinary service at
>Petsmart, since we had received a $30 coupon with the adoption.
>Yesterday we took the kittens for >their apointment....we were >presented with
a course of >treatment, the bottom
>line of which came to $485, >including the $30 discount!  One of the
>charges was $29 per kitten for a >black light exam which took less than 2
>minutes per kitten.

An expensive lesson, unfortunately.  Best way to get a vet is either a
recommendation from another person who has pets or a referral from a veterinary
school  It's also possible to call in advance and get some idea of the prices.
I hope, by now, the kittens are getting better.
M.C. Mullen - 11 Oct 2004 09:00 GMT
| >Vet Charges (long)
| writes
[quoted text clipped - 14 lines]
| school  It's also possible to call in advance and get some idea of the prices.
| I hope, by now, the kittens are getting better.

I would ring Banfield and ask why they're so expensive and tell them nicely
that you were shocked.
Ask naively if it's possible that they've made a mistake and if not that you
can't afford to come there regularly.
I did the same with my dentist. I got nothing back, but if all patients act
like this he's bound to get the message.

Carola
baker - 11 Oct 2004 21:31 GMT
>| >Vet Charges (long)
>| writes
[quoted text clipped - 33 lines]
>
> Carola

It was interesting that the vet tech (whom we saw for much longer than
the vet) was *extremel* apologetic when he returned to the exam room with
the detailed course of treatment and costly charges.  For the short time
we saw the vet himself, he never "prepared" us for what the tech was
going to present to us.  I don't think I care to have any further contact
with Banfield, but I am going to speak to Petsmart management on my next
shopping trip.

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It's me, Baker!

    When the Chips are Down,
            the Buffalo is Empty.

baker - 11 Oct 2004 13:27 GMT
>>Vet Charges (long)
> writes
[quoted text clipped - 15 lines]
> veterinary school  It's also possible to call in advance and get some
> idea of the prices. I hope, by now, the kittens are getting better.  

I did ask about the charges for office visits when I made the
appointment, and that seemed quite reasonable...$29 for the first pet and
$20 for each additional brought on the same appointment.  It was the
extra charges that I wouldn't have anticipated to ask about.  They've
really get you with those.

The kittens had their first bath Saturday night and went through the
ordeal just fine.  I was afraid they might resent being bathed, but they
curled up with me later.  They've remained playful and have good
appetites, despite the ringworm, so I'm sure they're going to be fine.

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It's me, Baker!

    When the Chips are Down,
            the Buffalo is Empty.

Luvskats00 - 11 Oct 2004 15:53 GMT
baker baker@wetnet.com writes

>The kittens had their first bath >Saturday night and went through the
>ordeal just fine...I'm sure they're >going to be fine.

I'm glad to hear it. You  might want to advise Petsmart management that this
vet charges outrageous prices. If enough people complain, they might not refer
any more customers.
baker - 11 Oct 2004 21:27 GMT
> baker baker@wetnet.com writes
>
[quoted text clipped - 4 lines]
> that this vet charges outrageous prices. If enough people complain,
> they might not refer any more customers.

I will probably say something to the manager the next time I'm in the
store.  Both the rescue group that fostered my kittens and the rescue group
that fosters and offers bunnies for adoption were both shocked and
outraged.  I suspect that either or both may be vocal with Petsmart
management as well.

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It's me, Baker!

    When the Chips are Down,
            the Buffalo is Empty.

Wendy - 12 Oct 2004 13:12 GMT
> > baker baker@wetnet.com writes
> >
[quoted text clipped - 10 lines]
> outraged.  I suspect that either or both may be vocal with Petsmart
> management as well.

The rescue groups were probably shocked but don't expect them to be able to
do to much with Pet Smart management. They may not even want to risk making
waves. The rescue groups are in the stores at management's pleasure.
Management can invite you in and invite you out.

W
baker - 12 Oct 2004 13:40 GMT
>> > baker baker@wetnet.com writes
>> >
[quoted text clipped - 19 lines]
>
> W

Could be, but Banfield is in Petsmart as a concession, not as part of the
company.  The day we were at Banfield, they didn't seem all that busy.  
Could $$$ be the reason?  

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It's me, Baker!

    When the Chips are Down,
            the Buffalo is Empty.

Mary - 11 Oct 2004 17:50 GMT
>We are treating the kittens with the shampoo, to be repeated once a week.  
>We are also using Lotrisone cream, which is commonly used on cats and
>dogs as well as humans.  These topical treatments will surely be safer
>for our kittens.

I got in some skunks with ringworm. I searched google.com for info, then
searched google's froogle for products. I bought the shampoo. Ringworm all gone
and it's been six months. That oral med is expensive. Generally ring worm can
go away on it's own after a certain amount of time I heard. Quarantine those
two or be prepared to wash your other kitties as well. I also bought a black
light to look for urine marks which cost $10 at petco.  I suggest that everyone
google your cats symptoms to gather information before seeing your vet. Then
see your vet armed with some info, possible treatments, products... I used to
pay silly money for vet visits. Now I treat 90% of things myself and everyone
is healthy.
baker - 11 Oct 2004 21:34 GMT
>>We are treating the kittens with the shampoo, to be repeated once a
>>week.  We are also using Lotrisone cream, which is commonly used on
[quoted text clipped - 12 lines]
> used to pay silly money for vet visits. Now I treat 90% of things
> myself and everyone is healthy.

I spent the rest of the weekend researching ringworm and the various
treatments.  We have, or course, separated our adults from the two
kittens until we get through this.  Clearly I can treat this at home both
effectively and economically.  We're very "into" our pets...  We brush
their teeth, bathe and groom their coats periodically, and have annual
wellness checkups.  Most things, apart from serious illness, I'm sure I
could handle at home.

Signature

It's me, Baker!

    When the Chips are Down,
            the Buffalo is Empty.

 
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