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Did Delta Airlines Kill Family Cat?

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Luvskats00 - 27 Nov 2003 07:08 GMT
http://www.nbc5.com/travelgetaways/2662716/detail.html
According to NBC5 tv news:

An Oregon family said their cat died because it was not allowed to be carried
on with their other two felines. Sara Stano said her family chose Delta
Airlines because they assured her their three cats would be allowed as carry-on
luggage. Instead, Stano said, the family was allowed to carry on only two cats
and had to check the third one.

When they arrived in Greensboro, N.C., the cat in the cargo hold was dead.
"They brought him out in his kennel, and they sat him down next to us, and he
was dead," Stano said. "He had been dead awhile. He was really stiff, and he
was really cold. It was horrible," Stano said.

Delta Airlines did not comment on the cat's death, but their guidelines state
that passengers assume full responsibility for animals that are transported. -
story end.

I think this is horrible, but I think the family dropped the ball. They should
have relied less on the assurance of a telephone sales agent or travel agent
and received a confirmation IN WRITING. After all, three cats were to be
travelling. In addition, why didn't the family refuse to board and demand
intervention by a very senior airline executive to try to work this out? Also,
if passengers are legally allowed to bring at least one carry one piece of
luggage, then why wasn't each family member allowed to designate one cat
carrier as their designated piece of carry on luggage?

I will personally contact Delta for these answers and hope y'all do as well? If
Delta did cause the death, I hope everyone boycotts the airline!
Helen - 27 Nov 2003 09:49 GMT
> http://www.nbc5.com/travelgetaways/2662716/detail.html
> According to NBC5 tv news:
[quoted text clipped - 25 lines]
> I will personally contact Delta for these answers and hope y'all do as well? If
> Delta did cause the death, I hope everyone boycotts the airline!

It's pretty standard for airlines to only allow a maximum of two animals in
the cabin proper, so they should definitely have asked for confirmation in
writing. I doubt they could have got that rule changed, but I agree they
should also have refused to board until they knew everything was in order. I
suspect that, since their third cat was not scheduled to travel in the hold,
the pilot did not turn the heating on down there (there's no point heating a
luggage area if there are no live animals down there), and that's what
killed the cat.

My cat crossed the Atlantic in the hold with British Airways. Her flight was
delayed because the heating on her scheduled flight was faulty and they
didn't want to risk it, so they put her on a later flight a little later.
She stayed with the BA agent until she could catch her flight, and her
flight went fine.

This is a very sad story )-:

Helen
Kuisse0002 - 27 Nov 2003 10:27 GMT
Hearing stories like that especially with airlines  really upsets me. I feel
very sad for the family but more sad that a good innocent family cat got KILLED
- EXECUTED - TORTURED - by some stupid insensitive decision makers.

But OTOH - good for BA! for taking that extra  care and consideration with a
cat in their cargo.
-L. - 28 Nov 2003 01:17 GMT
> http://www.nbc5.com/travelgetaways/2662716/detail.html
> According to NBC5 tv news:
[quoted text clipped - 4 lines]
> luggage. Instead, Stano said, the family was allowed to carry on only two cats
> and had to check the third one.

Fatal mistake.  Over 1000 animals are killed or lost on air flights
each year.  Word of advice: drive.

-L.
MacCandace - 28 Nov 2003 05:03 GMT
<< Fatal mistake.  Over 1000 animals are killed or lost on air flights
each year.  Word of advice: drive.

-L. >>

One of my big fears in life is that I will someday have to fly my cats
somewhere.  There is really no reason this would ever have to happen that I can
imagine since I'm not planning on moving from where I currently live but I do
consider it now and then.  I would certainly drive but if you're crossing an
ocean, that's not an option.

Candace
(take the litter out before replying by e-mail)

See my cats:
http://photos.yahoo.com/maccandace

"One does not meet oneself until one catches the reflection from an eye other
than human."  (Loren Eisely)
MaryL - 30 Nov 2003 12:23 GMT
> > http://www.nbc5.com/travelgetaways/2662716/detail.html
> > According to NBC5 tv news:
[quoted text clipped - 9 lines]
>
> -L.

I have not flown with my cats for a number of years (have been driving
instead of flying for the last few years).  However, there were a few
important rules that I strictly adhered to when I did fly because I did not
want to take any risks with my furbabies:  (1) only a few airlines will
permit cats in the cabin, and I always made reservations exclusively with
those airlines even though it often cost extra; (2) make reservations well
in advance and get confirmation of reservations for pets *in the cabin*
because airlines will usually only permit 2 small pets in a cabin; (3) have
an up-to-date health certificate and rabies vaccination certificate; (4) try
to get nonstop reservations to avoid risks of problems when changing
flights; (5) call the night before departure to re-confirm and make sure
that your cat is also listed on the confirmation; (6) make sure you are not
given a seat in the first row in the cabin because there is no seat in front
of you; since pets in the cabin are stored under the seat in front, the
first row of seats deprives you of all of the arrangements I just mentioned.
I was "bumped" on one occasion, despite all of these precautions.  I refused
to take the next available flight because they wanted to put my cat in
cargo; I had to wait several additional hours so I could carry my cat on
board in the cabin, but it was well worth it.  Once I changed to driving
only, my sense of relief was palpable because I did not have to worry about
airline restrictions.

MaryL
(take out the litter to reply)

Photos of Duffy and Holly:      >'o'<
http://tinyurl.com/8y54 (Introducing Duffy to Holly)
http://tinyurl.com/8y56 (Duffy and Holly "settle in")
Luvskats00 - 30 Nov 2003 13:39 GMT
carstan101@yahoo.com writes

>...there were a few important rules >that I strictly adhered to when I did
>fly because I did not want to take >any risks with my furbabies:  (1) >only a
few airlines will
>permit cats in the cabin, and I >always made reservations >exclusively with
>those airlines even though it often >cost extra; (2) make reservations >well
[quoted text clipped - 5 lines]
>that your cat is also listed on the >confirmation; (6) make sure you >are not
>given a seat in the first row in the cabin because there is no seat in >front
of you;....

Yet, in spite of all the precautions, you could be bumped in one second and
your cat's life is in jeopardy.  It's up to the traveller to have the saavy and
backbone to refuse anything less than what's promised - in terms of allowing
the cat in the cabin.  If an incompetent employee slipped up and booked more
than the allowable amount..string that employee up..not punish the traveller!
MaryL - 30 Nov 2003 15:19 GMT
> carstan101@yahoo.com writes
>
[quoted text clipped - 20 lines]
> the cat in the cabin.  If an incompetent employee slipped up and booked more
> than the allowable amount..string that employee up..not punish the traveller!

Yes, I was bumped; but no, my cat's life could not be jeopardized.  That was
part of the point of my message.  I would not fly with my cat unless she
could accompany me in the cabin.  Therefore, I refused to take the next
available flight when I was bumped because the airline would not permit the
cat in the cabin on that flight.  Instead, I waited several more hours for a
flight where she could travel in the cabin with me.  It was an inconvenience
for me, but nothing else -- my cat was not in jeopardy because she was with
me at all times.

MaryL
hamandcheese@betweentheknees.com - 30 Nov 2003 18:24 GMT
>Yes, I was bumped; but no, my cat's life could not be jeopardized.  That was
>part of the point of my message.  I would not fly with my cat unless she
[quoted text clipped - 4 lines]
>for me, but nothing else -- my cat was not in jeopardy because she was with
>me at all times.

Also a last minute addition to the cargo hold of a plane that had no
other pets booked could increase the odds that cargo heat is not on
the crews pre-flight check list.

You did the right thing, and those who are inclined to send their pets
in cargo should be very wary of last minute flight changes for any
reason.

-mhd
Kuisse0002 - 30 Nov 2003 23:36 GMT
These discussions have been so helpful to readers like myself when the time
comes for me to fly her.

If you think about it - where else can you get such information? No airline is
going to give you a checklist to safeguard your pet.

>Also a last minute addition to the cargo hold of a plane that had no
>other pets booked could increase the odds that cargo heat is not on
[quoted text clipped - 5 lines]
>
>-mhd

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