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I think they are jerking me around--OT

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CATherine - 06 Mar 2005 03:29 GMT
I finally got my bill for the visit I made to the ER a couple weeks
ago. Only $302. I was expecting more. After all, the hospital is
expanding and someone has to pay for all the construction costs!
Anyway, I called them up to arrange a payment system. With my clinic
and medicine bills, money is real tight. So they told me they wanted
it in four payments. I said i couldn't possibly pay that much.

She told me paying anything less; that, after i had gotten a couple
statements, that Collections would be after me for the rest. I told
her with my doc and med bills, all I could afford was $10 or $20 a
month. She said, maybe she could talk to her supervisor and see about
getting my bill in 6 payments instead of four.

While i waited on hold. i asked some of muy co-workers (i was at my
office) if they were just jerking me around. They all said, YES!  So,
when the woman came back on the phone, she had 6 payments for me. But
i said I had to study my budget and would get back to her. But I
didn't think I could swing it. She said she would put the 6 payment
note in my info for when I called back.

I still can't afford more than $10 a month right now. I have a lot
coming out right now. But I am worrying about Collections. Some people
say they won't do that; it is just a threat. I hope so. But what if it
is real? If so, does Collections make you pay a fee on top of what the
bill is for?

I feel that I have to put the cost of my medicines first. And the
clinic is nice at lettign me pay as much as I can with no set amount.
No threats. I will be having more blood tests and exams every couple
months; so there will be a running account with them. They are so nice
and helpful. So why does the hospital have to be so nasty?  

--
CATherine
CatNipped - 06 Mar 2005 03:46 GMT
> I finally got my bill for the visit I made to the ER a couple weeks
> ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 30 lines]
> --
> CATherine

It depends what state you are in.  Here in Texas they can put your medical
bill into collections, but medical bills can not be reported on your credit
rating.  I'm not a lawyer, so I can't tell you what they can and can't do,
but I've heard that as long as your trying your best to pay a bill that
there isn't a judge out there who will order a garnishment on your wages.

I do know that bill collectors are not allowed to call your work and if you
tell them, in writing, not to call your home they can't do that either, so
all they can do is write you nasty letters.  You might want to get in touch
with a legal aid lawyer to find your what your rights are.

Hugs,

CatNipped
jmcquown - 06 Mar 2005 03:55 GMT
>> I finally got my bill for the visit I made to the ER a couple weeks
>> ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 47 lines]
>
> CatNipped

It's pretty funny how that works, too.  I've been a consistently good
customer of this one credit card company for almost 10 years.  Didn't start
having problems making payments (and no, I wasn't using the card) until
after my unemployment ran out.  I notified them I was out of work - not ONCE
did they say "Oh, by the way, you have our Credit Protection Insurance, let
us send you an application."  I'd completely forgotten I'd been paying for
this crap.  Now it's past the time when I could activate it even though I
notified them I was out of work.  They call and tell me I have to make $x
payment or it will be sent to collections.  The next time, I go through the
entire spiel again, they say oh, could you make $x (a smaller amount)
payment?  Funny how each time I talk with them the payment amount goes
lower.  But of course I can't use the credit protection insurance I've been
paying for for 10 years because I didn't file the paperwork within 6 months
of losing my job.  I didn't remember I HAD this damn insurance and no one
there told me even though I told them immediately I lost my job!  I'm
thinking of hiring an attorney to fight this.

Sorry, CATherine... didn't mean to piggy-back on your post to rant about my
own situation.  I hope the hospital doesn't cause problems for you.  Been
there, done that.  Purrs on the way.

Jill
MaryL - 06 Mar 2005 04:42 GMT
>>> I finally got my bill for the visit I made to the ER a couple weeks
>>> ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 77 lines]
>
> Jill

Yes, I think you should contact an attorney -- or at least speak to as "high
up" a supervisor as you can reach and let them *think* you are going to get
legal counsel.  Even if you can't get reimbursement for past months due to
the fact that you didn't notify them (and I think that's probable), I would
think that you could still make a claim for *future* payments now that you
have sent notification.  It's even at least possible that the credit card
company could be held to be at fault because you *did* tell them you were
unemployed.

MaryL
jmcquown - 06 Mar 2005 04:54 GMT
>>>> I finally got my bill for the visit I made to the ER a couple weeks
>>>> ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 85 lines]
> are going to get legal counsel.  Even if you can't get reimbursement
> for past months due to the fact that you didn't notify them

But I DID and I have a copy of the email from them acknowledging I did!
Well within their 6 month requirement period.  Yet not once did they say
"You have this insurance, shall we send you the forms?"

(and I
> think that's probable), I would think that you could still make a
> claim for *future* payments now that you have sent notification.
> It's even at least possible that the credit card company could be
> held to be at fault because you *did* tell them you were unemployed.
>
> MaryL

I did indeed, even though at the time I wasn't having problems making
payments.  Now that I am it's like, uh, why didn't you tell me about this
"protection" when I told you???  I know an attorney who might be willing to
take the case on a pro-bono or contigency basis.  I'd love to tackle one of
the big banks for screwing a long-term customer.  LOL

Jill
Karen - 06 Mar 2005 04:49 GMT
> I finally got my bill for the visit I made to the ER a couple weeks
> ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 30 lines]
> --
> CATherine

If you make regular payments, even 5$ a month, if they are *regular* and
every month they canNOT send you to collections. I found this out once I
started working at my current job where we have to write off accounts and if
*any* payments are made we cannot send them off. If regular payments are
made you cannot write them off.  They try to get blood out of stones and
yes, they get nasty because sometimes people pay more but more often than
not, people give up and then they DO get sent to collections. I wish they
didn't get that way. I think they would collect more money if they made
arrangements easier.
sriddles@aol.com - 06 Mar 2005 15:22 GMT
I've heard that too, Karen; and even with collection agencies there are
certain rules they can't break, like calling you at work if you say
they can't. There's a website that addresses those issues I read
somewhere.
I had my first experience talking to a collection agency recently. It
was for a cell phone bill I had co-signed. The person on the phone was
rude and condescending. I I finally told her it wasn't even my bill,
but I was prepared to take responsibility for it if she would get off
her high horse and quit talking down to me like I was a deadbeat.  It
didn't help much. She was still pretty snotty.

Sherry
CATherine - 07 Mar 2005 02:16 GMT
>> CATherine
>
[quoted text clipped - 7 lines]
>didn't get that way. I think they would collect more money if they made
>arrangements easier.

Well, I just wrote a letter and put it with the bill and a ten dollar
check. I was very nice in the letter and even thanked them for working
woth me on the small payments! >;-> I bet the letter will confuse them
as to what the person arranged with me that I talked to last week!
LOL!

--
CATherine
sriddles@aol.com - 06 Mar 2005 15:34 GMT
Catherine, your question about collections: I don't think you pay a fee
over the original amount. The hospital would forfeit a percentage of
the amount they collect for the collection agency's services. Or at
least that's the way it worked with the cell phone bill I replied to
Karen about.
Above all, don't fret about it (even though I know you are).  And don't
let them be nasty with you. If they are, ask to speak to a supervisor,
or at the very least, a representative who can treat you with respect.
You don't need that.
Sherry
Karen - 06 Mar 2005 18:09 GMT
> Catherine, your question about collections: I don't think you pay a fee
> over the original amount. The hospital would forfeit a percentage of
[quoted text clipped - 6 lines]
> You don't need that.
> Sherry

That's right Sherry. We pay 25dollars per account sent to the agency and
only get back half of the amount paid. I suppose some can tack on a "fee",
but I'm sure there are somethings attached to that. Because of that, it is
in any companies best interest to take regular payments, or they will only
recoup part of the amount.
CATherine - 07 Mar 2005 02:20 GMT
>Catherine, your question about collections: I don't think you pay a fee
>over the original amount. The hospital would forfeit a percentage of
[quoted text clipped - 6 lines]
>You don't need that.
>Sherry

I tried to call again this weekend; but the system is down through
Monday for the move of offices in the hospital construction going on.
If I wait any longer until I can talk to them again, I won't have time
to mail a payment. So I just wrote a letter and mailed the small check
today. I am feeling relieved about what everyone is saying about this
matter.

--
CATherine
Cheryl - 06 Mar 2005 18:27 GMT
<snip>
> I still can't afford more than $10 a month right now. I have a
> lot coming out right now. But I am worrying about Collections.
> Some people say they won't do that; it is just a threat. I hope
> so. But what if it is real? If so, does Collections make you pay
> a fee on top of what the bill is for?

I don't know if they are individual in how they handle things, but
here is my take from my own experience. Several years ago when I
went to get a mortgage to buy my house, the bank found a delinquent
medical bill from years earlier, when I had no insurance and had
some heart problems. I never completed paying the bill and owed
something like $500, and apparently the Drs office quit sending me
bills, but had turned it over to a collection agency who didn't
seem anxious to get the money because I don't recall ever being
contacted by them.  In order to get a mortgage, I had to contact
the Drs office and arrange payment. They said they had written it
off years ago, but that if I paid 1/2 of the ammount owed, they
would report it paid in full to the credit agencies. So that is
what I did.

Good luck to you. No one should have to suffer the financial
problems on top of health problems, especially when you're
basically being threatened already. :(

Signature

Cheryl

CATherine - 07 Mar 2005 02:26 GMT
><snip>
>> I still can't afford more than $10 a month right now. I have a
[quoted text clipped - 6 lines]
>problems on top of health problems, especially when you're
>basically being threatened already. :(

That is just the way I feel about it. It really incensed me that they
threatened Collections before I even get to start making payments! I
am trying to do the best I can to see all my creditors get paid. If I
pay the hospital like they want, I can't pay someone else. But they
see only thier own bill and the cost of the construction at the
hospital and my little bill is supposed to help that!

--
CATherine
Cheryl - 08 Mar 2005 01:23 GMT
> That is just the way I feel about it. It really incensed me that
> they threatened Collections before I even get to start making
[quoted text clipped - 3 lines]
> cost of the construction at the hospital and my little bill is
> supposed to help that!

Hang in there CAThrine and do the best you can do. No one can expect
more than that.

Signature

Cheryl

EvelynVogtGamble(Divamanque) - 06 Mar 2005 18:42 GMT
> I still can't afford more than $10 a month right now. I have a lot
> coming out right now. But I am worrying about Collections. Some people
> say they won't do that; it is just a threat. I hope so.

There was a time when, if you were making regular payments
on a large bill, clearly intending to pay it off, no one
bothered you (especially if you let them know that you would
be paying it in pieces).  Then they started adding monthly
interest to unpaid balances (which I suppose is justified,
since they are being made to wait for their money).

> But what if it
> is real? If so, does Collections make you pay a fee on top of what the
> bill is for?

They shouldn't, but probably "yes".  However, define "make"
- if you pay off the original bill, plus any accrued
interest, and refuse to pay the late fees, they probably
could not do much.  (FWIW, a collection agency will not
accept an account for collection, if all it consists of is
late fees.)

> I feel that I have to put the cost of my medicines first. And the
> clinic is nice at lettign me pay as much as I can with no set amount.
> No threats. I will be having more blood tests and exams every couple
> months; so there will be a running account with them. They are so nice
> and helpful. So why does the hospital have to be so nasty?

Don't you have any credit cards?  I always charge my vet
bills on them - then if I choose to make minimum payments to
my credit card company, it's my own business (and the vets
have their money in full, without hassle).
CATherine - 07 Mar 2005 02:36 GMT
>There was a time when, if you were making regular payments
>on a large bill, clearly intending to pay it off, no one
>bothered you (especially if you let them know that you would
>be paying it in pieces).  Then they started adding monthly
>interest to unpaid balances (which I suppose is justified,
>since they are being made to wait for their money).

Yes, that is reasonable.

>> But what if it
>> is real? If so, does Collections make you pay a fee on top of what the
[quoted text clipped - 6 lines]
>accept an account for collection, if all it consists of is
>late fees.)

This is good to know.

>> I feel that I have to put the cost of my medicines first. And the
>> clinic is nice at lettign me pay as much as I can with no set amount.
[quoted text clipped - 6 lines]
>my credit card company, it's my own business (and the vets
>have their money in full, without hassle).

Oh, yes. And they are all bunged up. I have just gotten the minimum
payments down to a level that I can start making larger payments. Now
with my new medical problem, that is not going to happen soon. If I
put the ER bill on a credit card, the resulting minimum payment would
be more than I can handle. And it would draw interest, compounding the
problem. I used my IRS Refund to pay off one card. Before all this
happened. I wish I had waited, then i wouldn't be in this pickle.
Actually, I wish I had never gone to the ER. But at the time, I was
light-headed and couldn't think clearly and couldn't drive to my
clinic forty miles away from where I was. And I could have had a
stroke. Who knows? What is done is done. Now I just want them to work
with me to get it paid so I can get on with my life and new medical
regime.

--
CATherine
glsummer@neptunelink.com - 06 Mar 2005 19:47 GMT
>I finally got my bill for the visit I made to the ER a couple weeks
>ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 27 lines]
>months; so there will be a running account with them. They are so nice
>and helpful. So why does the hospital have to be so nasty?  

{{{{CATherine}}}}

I'm so sorry they are being like that to you. I've been there myself,
many times, and it's the last thing you need when you've been through
a health crisis.

From my understanding, as long as you pay *something*, they cannot
call in a collection agency.  I can't guarantee this, but it has
always been the case when I could only pay10 or 20 a month.  And
collections doesn't charge anything else, either, even if it goes to
that.  They just basically harrass you about paying.  So you send them
a letter telling them they are to contact you *only* by writing via
the US mail.  That stops phone calls.  And you do the best you can.  I
still think you should just send them what you can, and don't worry
about it.  They're getting something, and I suspect they will leave
you alone.

Hope this works out for you.

Ginger-lyn

Home Pages:
 http://www.spiritrealm.com/summer/
 http://www.angelfire.com/folk/glsummer (homepage & cats)
 http://freepages.genealogy.rootsweb.com/~summer/index.htm (genealogy)
 http://www.i-love-cats.com/meow/glsummer/ (The Violence Against
                        Animals in Movies Website)
CATherine - 07 Mar 2005 02:42 GMT
>{{{{CATherine}}}}
>
[quoted text clipped - 16 lines]
>
>Ginger-lyn

You are so generous with your love when you are in a terrible
situation yourself. I sure wish I could help you; but i am in credit
card hell and now the medical bills on top of that. I pray that
somehow there is a wonderful solution to help you before too long.
Hugs and purrs,

--
CATherine
glsummer@neptunelink.com - 07 Mar 2005 18:08 GMT
>>{{{{CATherine}}}}
>>
[quoted text clipped - 22 lines]
>somehow there is a wonderful solution to help you before too long.
>Hugs and purrs,

{{{CAtherine}}}}  Thank you for that.  I'm sure all the purrs and
concern from all my wonderful friends here will help me get through
this.  And hopefully, the same for you!

Ginger-lyn

Home Pages:
 http://www.spiritrealm.com/summer/
 http://www.angelfire.com/folk/glsummer (homepage & cats)
 http://freepages.genealogy.rootsweb.com/~summer/index.htm (genealogy)
 http://www.i-love-cats.com/meow/glsummer/ (The Violence Against
                        Animals in Movies Website)
polonca12000 - 06 Mar 2005 21:53 GMT
Purrs and best wishes,
Signature

Polonca & Soncek

> I finally got my bill for the visit I made to the ER a couple weeks
> ago. Only $302. I was expecting more. After all, the hospital is
[quoted text clipped - 8 lines]
> month. She said, maybe she could talk to her supervisor and see about
> getting my bill in 6 payments instead of four.
<snip>

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