Cat Forum / Cat Anecdotes / May 2007
Has anyone ordered from PetFoodsDirect.com?
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femcat@nospam.com - 08 May 2007 22:14 GMT I was just thinking of ordering and was wondering how the shipping and quality is. Is the food fresh (based on the manufacturing date on the package). Is it shipped in a manner so that the food (especially the dry food in the paper bags) is protected from sunlight and the other elements?
MaryL - 08 May 2007 23:22 GMT >I was just thinking of ordering and was wondering how the shipping and > quality is. Is the food fresh (based on the manufacturing date on the > package). Is it shipped in a manner so that the food (especially the dry > food in the paper bags) is protected from sunlight and the other elements? I have ordered all of my pet food from PetFoodDirect for a number of years -- originally dry food but now exclusively canned food. Everything is extremely well packaged, and I have never had any damage. Some people have said that their shipping is too slow. I have never had any complaints about that, but I do stock up well in advance and therefore don't notice the precise time as much as some might. I have never had it take more than two weeks for delivery, though, and it is usually less than that. If this is your first time, be sure to call them for your original order and ask if they have any discounts available. After that, have them add you e-mail to their mailing list and then watch for their e-mail discounts. They have frequent discounts of 13% or 15%, but the best ones (less frequent) are 22% and a *rare* discount of 25%. That more than covers the cost of shipping. You need to keep a close eye on your e-mail because each discount has a very limited timeframe and is usually good for only two or three days.
MaryL Photos of Duffy and Holly: >'o'< Duffy: http://tinyurl.com/cslwf Holly: http://tinyurl.com/9t68o Duffy and Holly together: http://tinyurl.com/8b47e
cindys - 09 May 2007 01:54 GMT >>I was just thinking of ordering and was wondering how the shipping and >> quality is. Is the food fresh (based on the manufacturing date on the [quoted text clipped - 6 lines] > is extremely well packaged, and I have never had any damage. Some people > have said that their shipping is too slow. ----- Yes, the shipping was slow. Best regards, ---Cindy S.
> I have never had any complaints about that, but I do stock up well in > advance and therefore don't notice the precise time as much as some might. [quoted text clipped - 13 lines] > Holly: http://tinyurl.com/9t68o > Duffy and Holly together: http://tinyurl.com/8b47e cybercat - 08 May 2007 23:50 GMT >I was just thinking of ordering and was wondering how the shipping and > quality is. Is the food fresh (based on the manufacturing date on the > package). Is it shipped in a manner so that the food (especially the dry > food in the paper bags) is protected from sunlight and the other elements? They are GREAT. Right now you can get 20% off. I do not order dry, and you should consider getting your cat off dry. Expect a week before they ship.
Sherry - 09 May 2007 01:45 GMT On May 8, 4:14�pm, fem...@nospam.com wrote:
> I was just thinking of ordering and was wondering how the shipping and > quality is. Is the food fresh (based on the manufacturing date on the > package). Is it shipped in a manner so that the food (especially the dry > food in the paper bags) is protected from sunlight and the other elements? Shipping is very slow, so just be sure you order in plenty of time so that you don't run out. You can actually set a time schedule with them, and they'll automatically ship according to your needs if you like.
The last time I ordered, UPS left my package at the wrong house. The people there didn't bother to call me -- it sat there at least a week before I tracked the package. The time before that, UPS left it in the driveway in the middle of an absolute monsoon, and it was a soaked mess. Then it was only a partial order, and I never did get the rest of the order. I finally asked them to just give me a credit and forget it. Their products are great, customer service tries to be helpful, and it's no problem getting someone on the phone. But between UPS and the 1/2 order that nobody could figure out where it even was, I just gave up on them.
Shipping rates are very high. Unless money is no object, you almost have to wait until their 20% sale, which is pretty often, and that helps offset shipping. I only ordered cat food that was not available at Petsmart. If you're ordering something like Fancy Feast or Pro Plan, it's not worth the hassle and shipping costs.
But yes, the food is very fresh, and packaged well.
Sherry
cybercat - 09 May 2007 02:34 GMT >Shipping rates are very high. Unless money is no object, you almost >have to wait until their 20% sale, which is pretty often, and that >helps offset shipping. I only ordered cat food that was not available >at Petsmart. If you're ordering something like Fancy Feast or Pro >Plan, it's not worth the hassle and shipping costs. Um, I think this depends where you are. Aren't you in Oklahoma or somewhere like that? PFD is in Pennsylvania. Shipping is cheap to NC and VA, and the coupons make the purchase of FF less than or equal to what I pay at local stores.
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Sherry - 09 May 2007 04:10 GMT > >Shipping rates are very high. Unless money is no object, you almost > >have to wait until their 20% sale, which is pretty often, and that [quoted text clipped - 9 lines] > -- > Posted via a free Usenet account fromhttp://www.teranews.com If I ordered 1 case of FF, their regular price is $14.99 + $9.99 shipping. That's over $25, and I can get it at Petsmart for $10.16 a case + sales tax. They're great for hard-to-find brands, but it just doesn't work for me price-wise. It's crazy to spend $25 for a case of food I can buy for half that price here. I suppose the shipping charges level out if you buy in bulk, but I don't like to do that because of lack of space to store it, and cats who are just as likely to say "Oh. Didn't we tell you? We don't like that kind anymore." as soon as I buy 2 cases of it. The convenience of having it delivered to the door would be super, but then there's the idiot UPS driver who pretty much canceled that out.
Sherry
Sherry
cybercat - 09 May 2007 06:19 GMT >> >Shipping rates are very high. Unless money is no object, you almost >> >have to wait until their 20% sale, which is pretty often, and that [quoted text clipped - 12 lines] > If I ordered 1 case of FF, their regular price is $14.99 + $9.99 > shipping. That's over $25 Yes, Sherry, because you live very far away from Pennsylvania, which is where PFD is.
It is a lot cheaper for those of us who live closer.
That's all I was saying.
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MaryL - 09 May 2007 11:42 GMT >> >Shipping rates are very high. Unless money is no object, you almost >> >have to wait until their 20% sale, which is pretty often, and that [quoted text clipped - 27 lines] > > Sherry It doesn't make any sense at all to buy *anything* online if you can buy it locally at a better price. Fancy Feast is available almost everywhere, and you obviously can get a better price from a seller close to you. By contrast, I buy Wellness and Innova EVO from PetFoodDirect, and they are *not* readily available in some regions. I would have to drive almost 75 miles (each way) to buy them, so shipping from PetFoodDirect becomes a lot cheaper. Moreover, part of the problem you keep citing is actually a problem with UPS, not PetFoodDirect (which I assume could be a problem with anything you buy from any online seller if they ship by UPS). It sounds like you should file a complaint with UPS.
MaryL
Sherry - 09 May 2007 15:06 GMT On May 9, 5:42 am, "MaryL" <stanco...@yahoo.comTAKE-OUT-THE-LITTER> wrote:
> >> >Shipping rates are very high. Unless money is no object, you almost > >> >have to wait until their 20% sale, which is pretty often, and that [quoted text clipped - 40 lines] > > MaryL Yes, Wellness is one of the foods I ordered. That was back last summer when Boots got seriously thin, to the point the vet was about to prescribe her small doses of /Valium to boost her appetite. I was looking for anything she might eat. You can find *anything* there! If it sounded good, I ordered a small amount of it to try it. Get this: Back in Booty's younger days she was quite the rabbit hunter. Petfooddirect even carries a brand ("Natural" something or other) that is made with rabbit meat. Sounds distasteful, but we were desperate to get her to eating. Of course, those days of indiscriminately ordering anything that sounds good are gone. I'd be afraid to do that now. I did complain to UPS. I got the "substutue driver" excuse both times. :-(
Sherry
femcat@nospam.com - 09 May 2007 22:24 GMT "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in news:8Ah0i.35775 $ZD3.32262@newsfe01.lga:
> , I buy Wellness and Innova EVO from PetFoodDirect, Is there a specific reason you're purchasing the Innova EVO brand? I just read that it doesn't contain any grains.
It seems like Innova with their Evo and California Natural brands have some nice products for cats with skin allergies.
Why doesn't Purina, who prides itself on formulas and variety, manufacture more food that's "natural" in content for cats with allergies?
Purina Pro Plan has a "sensitive skin and stomach" formula and when you read the ingredients, one could conclude that not many cats with sensitive skin should eat it.
Considering that they're very careful with their production and ingredients since Nestle's took over, that they own the major petfood cannery along with probably the largest dry food manufacturing plant, and haven't been affected by the recalls, an excellent natural line shouldn't be too much to ask.
Sherry - 09 May 2007 23:36 GMT On May 9, 4:24 pm, fem...@nospam.com wrote:
> "MaryL" <stanco...@yahoo.comTAKE-OUT-THE-LITTER> wrote in news:8Ah0i.35775 > $ZD3.32...@newsfe01.lga: [quoted text clipped - 19 lines] > affected by the recalls, an excellent natural line shouldn't be too much to > ask. I'm not too familiar with allergies, as I've never had to deal with it, so I'm not sure what exactly constitutes a "allergy" food. What ingredients are left off, or added, to meet this criteria? Pro Plan *does* have a new "natural" line called "Pro Plan Select". You might check it out and see what you think. I noticed that one of the claims is, there is no corn in it. IIRC it did contain wheat, though. Does that affect allergies? There aren't any added colors or artificial flavors. I'm usually not suckered in by those stupid claims that food contains blueberries, or sweet potatoes, or leafy greens, whatever. But this one the cats really seem to like. You make a good point though. Purina is a major player in the cat food industry, and they *should* expand their line to include alternatives to the other brands that *do* specialize.
Sherry
MaryL - 09 May 2007 23:43 GMT > "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in news:8Ah0i.35775 > $ZD3.32262@newsfe01.lga: [quoted text clipped - 22 lines] > to > ask. I have been using several varieties of Wellness ever since I adopted Duffy, and I added Innova EVO when PetFoodDirect began to carry it. I adopted Duffy three years ago, so I made these choices long before the current crisis began. I did deliberately choose products with no grain -- not because of contamination (no problem back then, as far as I know) but because grains are not needed by cats and may be contraindicated. I had previously free-fed Holly with dry cat food but moved exclusively to a canned diet for both cats at that same time. All of this evolved as I learned that a canned diet is much healthier for cats and began to realize that the old theory that dry food is somehow better for a cat's teeth simply isn't true. Cats don't even chew as people do -- they "crunch." Even with people, would we really eat pretzels in order to clean our teeth?? There is a much lower incidence of diseases such as diabetes and UTI in cats that receive good quality canned diets. Wellness and Innova EVO are premium-quality cat food, and both of my cats have been thriving. It has been well worth it to me to buy quality food. Interestingly, it doesn't cost as much more as I expected because this food is "dense," and my cats simply don't need nearly as much of it to maintain their weight. Each cat receives 1/3 of a 5.5 oz. can twice a day. That looks and sounds too small, but it has been "just right" to maintain stable weight. They are both active and beautiful cats. Holly weighs 9 pounds, and Duffy weighs a little more than 8 pounds. (Duffy looks larger than Holly in some of their pictures, but that is because of his longer, fluffy fur. He is actually rather small for a male cat. He was much too thin when I first adopted him, so I did use regular Innova -- which is higher in calories -- until he reached his ideal weight.)
MaryL
Photos of Duffy and Holly: >'o'< Duffy: http://tinyurl.com/cslwf Holly: http://tinyurl.com/9t68o Duffy and Holly together: http://tinyurl.com/8b47e
cindys - 09 May 2007 01:52 GMT >I was just thinking of ordering and was wondering how the shipping and > quality is. Is the food fresh (based on the manufacturing date on the > package). Is it shipped in a manner so that the food (especially the dry > food in the paper bags) is protected from sunlight and the other elements? -------------- Yes, I have ordered from them. I ordered a case of canned food. It arrived well packaged with bubble wrap to ensure the cans weren't dented. I was satisfied and just placed another order. If you order from them, be sure to go to the coupon page first to get the best coupon you can. The first time, I used a 22% off coupon (shared by someone else on this newsgroup, but now expired). The second time, I used GEICO (20% off). Best regards, ---Cindy S.
jmcquown - 09 May 2007 02:01 GMT > I was just thinking of ordering and was wondering how the shipping and > quality is. Is the food fresh (based on the manufacturing date on the > package). Is it shipped in a manner so that the food (especially the > dry food in the paper bags) is protected from sunlight and the other > elements? I order food for my lovebird Peaches from this place. It's less expensive than buying it from the vet or a pet shop and the food is high quality. Shipping is inexpensive and everything is packed well. I recommend them, for what it's worth.
Jill
Pat - 09 May 2007 02:22 GMT |I was just thinking of ordering and was wondering how the shipping and | quality is. Is the food fresh (based on the manufacturing date on the | package). Is it shipped in a manner so that the food (especially the dry | food in the paper bags) is protected from sunlight and the other elements? I made a small order using the 22% coupon just to try them out. It took them eight days to ship after the order was placed, even though on the site they claimed they ship quickly. Packaging was ok. They use UPS and I think their shipping rates are quite a bit higher than they need to be for the weight. I'll only order from them in future when they offer discounts and I'm not in a rush.
cybercat - 09 May 2007 02:58 GMT > |I was just thinking of ordering and was wondering how the shipping and > | quality is. Is the food fresh (based on the manufacturing date on the [quoted text clipped - 10 lines] > their > shipping rates are quite a bit higher than they need to be for the weight. Where are you? Close to PA? Or far away? I am in NC and their shipping is very reasonable. Free with coupons.
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femcat@nospam.com - 09 May 2007 02:46 GMT > I was just thinking of ordering and was wondering how the shipping and > quality is. Is the food fresh (based on the manufacturing date on the > package). Is it shipped in a manner so that the food (especially the > dry food in the paper bags) is protected from sunlight and the other > elements? Thanks for all your responses. I just found the food I was looking (California Natural Chicken & Rice) at a local retailer, as the little thing was meowing for her dry food and I was all out. She eats Fancy Feast canned, but likes a change of pace now and then.
I paid several dollars more for the 4 lb. bag, but the shipping and handling charge from Petfooddirect would have made up for it. Now I know that I have to search around for the coupons and order about a week in advance.
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