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Cat Forum / Cat Anecdotes / November 2006Pet Food Mysteries
Hi folks! I'm back! The art shows were a bust, don't bother asking. But we had fun anyway. Remember, I won those free food coupons for Persia's prescription x/d formula? Okay, no problem there. But when I dropped her off there was just a dribble of kibble in the bag I had at home LOL So I asked them to open a new bag for her, which I'd be "purchasing" and also make sure I had a 2nd bag to bring home as well. When they brought out the bags of Hill's x/d, the one they'd opened from which to feed her only had about a quarter of the food left. She eats 1/2 a cup a day on *their* orders. One of those bags lasts a month. I was only gone 2 weeks. I commented on it, you betcha. The response was, "Hmmmm. Dunno. They were using a measure to feed her." I don't want to suspect them of disregarding her feeding orders. Nor do I want to suspect them of feeding another cat from *my* bag of food. But something definitely isn't right. No way did she eat 3/4 of a bag (4 pound bag!) in 2 weeks. But what more could I do? If I were actually *paying* for that bag I'd probably have raised hell. Then I got home. Let's see if I can explain this so it makes sense. Peaches' open bag of pellets had torn and I was sealing it with a big rubber band rather than the zip-top. Rather than have them deal with that, I took an unopened bag of food for her. So now I'm back home and I go to take the bag of Pretty Bird from the plastic shopping bag. I had to look twice; it was *never opened*! HUH? I looked in her food dish; yes, I recognize it as the food I normally feed her and it's been freshly filled. They don't treat birds. Yes, they board them; they have an avian vet from down the street on call should they need one. They would have no reason to have a bag of Pretty Bird Select laying around. So, Persia's food was scarfed by feline spirits? And Peaches' food just magically appeared without them having to open the bag I brought for her? I'm totally confused. I'll take a little time to go through the posts now that I've gotten Persia settled down. She's still doing the occasional her tour of the apartment and letting out the occasional "I'm HOME!" yowl ;) Can't promise to read all the posts after a 2 week absence so of course, purrs and prayers to all who need them. That's a given! Jill > Hi folks! I'm back! The art shows were a bust, don't bother asking. But > we had fun anyway. [quoted text clipped - 51 lines] > > Jill You have said before that after a stay at the vet, Persia seems a bit extra fluffy and also complains more about her limited rations? I'm guessing that yes, maybe they measure her food, but that somebody is giving her extra treats as well. Or more than one person in measuring out her food. And if more than one bird was being boarded perhaps they both brought Pretty Bird Select with them and only one birds bag got opened. Somewhere there is someone else wondering just what happened to all her bird food. And why her cat food is all still there. Jo >> So, Persia's food was scarfed by feline spirits? And Peaches' food >> just magically appeared without them having to open the bag I [quoted text clipped - 16 lines] > > Jo I just called and talked to the office manager, Candy. She's the one who orders the food for all the animals. She said it's entirely possible no one checked Persia's chart about the 1/2 cup of food a day. (Normally when I bring in a bag I have a sticker on it with a note 1/2 c. a day; this was a bag newly opened by them.) She also said if the food was untouched they would normally throw it out and replace it with fresh which could possibly account for the excess usage. I can certainly picture Persia being upset and off her feed a little bit during my long absence! But I do call every few days to see how both she and Peaches are doing and no one mentioned her not eating. And she (luckily) loves this prescription food! They had no other birds boarded during this period of time; she was completely stumped as to why the bag I brought in was unopened and yet the food dish was freshly filled with her normal food when I picked her up. She doesn't keep bird food in stock so she was as puzzled as I am about that. The groomers are the ones who also handle the feeding of boarded pets. They are off on Wednesday; she's going to ask some questions tomorrow and will call me back. Jill >>> So, Persia's food was scarfed by feline spirits? And Peaches' food >>> just magically appeared without them having to open the bag I [quoted text clipped - 40 lines] > > Jill As long as your pets are well and happy, does it really matter? count your blessings that none got sick in your absence. Best wishes. MLB >>>> So, Persia's food was scarfed by feline spirits? And Peaches' food >>>> just magically appeared without them having to open the bag I [quoted text clipped - 54 lines] > count your blessings that none got sick in your absence. Best wishes. > MLB In Persia's case is does matter. The vet (where she stayed) has told Jill to keep her on a diet and to limit her food to 1/2 cup a day. And it is a special diet because of past health problems. If they overfeed at the vet it really makes it hard on Jill and Persia both to get the proper diet reestablished. Jo >>>>> So, Persia's food was scarfed by feline spirits? And Peaches' >>>>> food just magically appeared without them having to open the bag I [quoted text clipped - 64 lines] > > Jo I heard back from Candy, the office manager at the vet's office. She told me she was very sorry if they didn't follow directions and it's likely the techs and the groomers didn't check the chart about her diet restrictions. I sort of question that, since Dr. Sanders has been pounding the need for her to eat less into my head for the last 2 years. But I should also add, after spending much time with Persia yesterday after picking her up, she looks slimmer. So either she wasn't eating and they didn't tell me when I called to check on her, or they were sharing the bag of food with another cat and won't 'fess up to it. Persia is okay, though. I can actually see her hip bones again, which means she's less fluffy :) And she's not giving me too much trouble (so far) about my going back to the diet. Of course now there's another problem... before I left town, I drained her Drinkwell fountain and when I refilled it and plugged it back in, it won't run. Dammit! Jill >>>>>> So, Persia's food was scarfed by feline spirits? And Peaches' >>>>>> food just magically appeared without them having to open the bag [quoted text clipped - 84 lines] > > Jill If you drained & cleaned it before you left, make sure that the impeller is in place. I accidentally left it out after I cleaned one of ours, and couldn't figure out why it wasn't running, even though I could hear the motor running when I plugged it in! Well, DUH! LOL >> Of course now there's another problem... before I left town, I >> drained her Drinkwell fountain and when I refilled it and plugged it [quoted text clipped - 6 lines] > of ours, and couldn't figure out why it wasn't running, even though I > could hear the motor running when I plugged it in! Well, DUH! LOL I will pull out the motor again (yes the impeller is in place)... the motor doesn't run at all when I plug it in :( And yes, I tried different outlets. I'm afraid I'm going to have to buy another one and my budget really doesn't allow for it at this time. But Persia loves her fountain! I'll find a way if I can't get it going again. Jill >>> Of course now there's another problem... before I left town, I >>> drained her Drinkwell fountain and when I refilled it and plugged it [quoted text clipped - 14 lines] > > Jill I *think* you can order replacement parts. According to the PDF listing on their web site, the part is the motor with impellor and 'o' ring, costs $18.50 - I don't see anything about shipping/handling though. The form states: To place an order, call 866-322-2530 (toll free) or mail this form with payment to: P.O. Box 19717 - Reno, NV 89511 Make checks payable to: Veterinary Ventures, Inc. Go to http://www.petfountain.com/ and there are 3 links to PDF forms: parts list/order form, fountain manual, reservoir manual Also, their "Contact Us" page gives 3 emails (in addition to address & phone/fax #s): Customer Service, Export Assistance and Trade Shows - two of these emails appear to be the same. Hope Weeb's Precious Persia gets her fountain back in running conditions soon!~ >>>> Of course now there's another problem... before I left town, I >>>> drained her Drinkwell fountain and when I refilled it and plugged [quoted text clipped - 20 lines] > 'o' ring, costs $18.50 - I don't see anything about shipping/handling > though. I took it apart again and cleaned it as though I'd never cleaned and drained it before I left town. This time when I plugged it in, the motor whirred and the fountain is operating now! YAY! I guess it just didn't like being left empty for 2 weeks? Jill > Magic Mood Jeep) wrote: >>> Magic Mood Jeep) wrote: [quoted text clipped - 31 lines] > > Jill Really glad you got it going again. Its so frustrating when something like that won't work. Especially when you are pretty sure it isn't broken. Jo >> Magic Mood Jeep) wrote: >>>> Magic Mood Jeep) wrote: [quoted text clipped - 39 lines] > > Jo Thanks, me too! All I did before I left was drain it, clean it and then not refill it or plug it back in. So naturally I got a little frustrated when it wouldn't start up again upon my return. Jill Gotta wonder why this post is showing up again 2 months later! >>>>> Of course now there's another problem... before I left town, I >>>>> drained her Drinkwell fountain and when I refilled it and plugged [quoted text clipped - 28 lines] > > Jill > Gotta wonder why this post is showing up again 2 months later! Haven't you noticed before that Marie's server sometimes burps out messages from months ago? Tweed >> Gotta wonder why this post is showing up again 2 months later! >> > Haven't you noticed before that Marie's server sometimes burps out > messages from months ago? > > Tweed Not particularly! Does Marie run a server for news.individual.net? >>> Gotta wonder why this post is showing up again 2 months later! >>> [quoted text clipped - 4 lines] > > Not particularly! Does Marie run a server for news.individual.net? Of course not. Maybe it is a problem with her computer then. Why are you being so confrontative about it? I have noticed that occasionally Marie seems to get posts from ages ago which she replies to, that suggests a server hiccup to me. That's all I wanted to say, really. Feel free to argue with me. I don't mind at all. I won't be offended if it's done nicely. Tweed >>>> Gotta wonder why this post is showing up again 2 months later! >>>> [quoted text clipped - 14 lines] > > Tweed I'm sorry, I wasn't being confrontational. I vaguely recall seeing a post about it but since I wasn't having the problem I didn't read the thread. That's all. Jill *delurk call them and get them to walk through their troubleshooting. one of ours quit and DH and the phone lady fixed it, not sure what happened just know they were helpful to DH who is very mechanical and he said not only did they know what they were talking about they treated him decently, *relurk, Lee, HTH knowing how much they cost > >> Of course now there's another problem... before I left town, I > >> drained her Drinkwell fountain and when I refilled it and plugged it [quoted text clipped - 14 lines] > > Jill > >>>>> So, Persia's food was scarfed by feline spirits? And Peaches' > >>>>> food just magically appeared without them having to open the bag I > >>>>> brought for her? I'm totally confused. > >>>>> > >>>>> Jill > >>> They had no other birds boarded during this period of time; she was > >>> completely stumped as to why the bag I brought in was unopened and [quoted text clipped - 3 lines] > >>> doesn't keep bird food in stock so she was as puzzled as I am about > >>> that. > I heard back from Candy, the office manager at the vet's office. She told > me she was very sorry if they didn't follow directions and it's likely the > techs and the groomers didn't check the chart about her diet restrictions. So either she wasn't eating and they didn't tell me when I > called to check on her, or they were sharing the bag of food with another > cat and won't 'fess up to it. Persia is okay, though. I can actually see > her hip bones again, which means she's less fluffy :) And she's not giving > me too much trouble (so far) about my going back to the diet. > > Jill I have a theory: they fed the bird using the cat food! 8^P --tension >>>> So, Persia's food was scarfed by feline spirits? And Peaches' food >>>> just magically appeared without them having to open the bag I [quoted text clipped - 6 lines] > count your blessings that none got sick in your absence. Best > wishes. MLB This is a post which reappeared from 2 months ago. Not an issue any longer! Jill >>>>> So, Persia's food was scarfed by feline spirits? And Peaches' food >>>>> just magically appeared without them having to open the bag I [quoted text clipped - 10 lines] > > Jill Yep! Just popped up from outer space. MLB >When they brought out the bags of Hill's x/d, the one they'd opened from >which to feed her only had about a quarter of the food left. She eats 1/2 a [quoted text clipped - 6 lines] >more could I do? If I were actually *paying* for that bag I'd probably have >raised hell. That's odd. Does she look fluffier? Well, two weeks off her diet probably isn't too bad. I'm glad you're back! >> When they brought out the bags of Hill's x/d, the one they'd opened >> from which to feed her only had about a quarter of the food left. [quoted text clipped - 10 lines] > That's odd. Does she look fluffier? Well, two weeks off her diet > probably isn't too bad. I'm glad you're back! She actually looks more slim in the fact and around her tailbones but she's still fat, er, fluffy, around her middle. She's been sticking to me like glue so it's hard to tell, really. I need some distance to get perspective! Jill <--not complaining because she's right there in my lap! |
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